
Shipping and Delivery: What Small Online Shops Get Wrong
Delivery loses more sales than anything else in a small shop, and it is rarely the courier. Pricing models, returns, and what to say when a parcel is lost.

4 guides on this topic. All of them free, none of them gated.
Selling online is less about the shop software than about everything around it: product pages that answer the buyer’s questions, photographs that show what will arrive in the box, and delivery costs that do not appear for the first time at checkout. The guides here cover those, roughly in the order a small shop runs into them.
On the platform question, the short answer is that a hosted platform such as Shopify is right for most small businesses selling physical products, a self-hosted one such as WooCommerce suits a content-heavy site that wants full control of its data, and custom development is something you grow into rather than start with. Shopify, WooCommerce or Custom? sets out how to decide, including what each costs to run after launch.
When you are ready to build, our web development service covers it. The Business site comes e-commerce or bookings ready, and a larger store with custom checkout rules, integrations or member areas is scoped and quoted as a Custom project before any price is set.
No discovery call that turns into a pitch deck. Describe the problem and you get a straight answer, a fixed price and a timeline — usually within 1 business day.
Or stop quoting it one job at a time — MultiTasker One puts everything we do on one monthly plan from $1,450 a month.
Or email hello@multitasker.llc